Privacy Policy

Werribee Station Place Florist has created this privacy policy to inform you of the information gathering and dissemination practices for this Web site, because we want to demonstrate our commitment to your privacy, by notifying you of:
*What personally identifiable information of yours is collected through this Web site
*The organization collecting the information
*How the information is used
*With whom the information may be shared
*What choices are available to you regarding collection, use and distribution of the information
*The kind of security procedures that are in place to protect against the loss, misuse or alteration of information under Werribee Station Place Florist's control.
*How you can correct any inaccuracies in the information

If you have questions or concerns regarding this statement, you should contact our Customer Service Department by email or by phone on +61 03 9741 1448

Visiting www.allinflowers.com.au

Your IP address, browser and reference site domain name may be logged whenever you visit our site. This data is used strictly for the analysis of load information and maximizing the efficiency of our servers. Except as provided in this privacy policy, we will not share this data with anyone in any way.

Subject to the terms and conditions of this Privacy Policy, any communication or material you transmit or post to this Web Site by email or otherwise, including any data, questions, comments, or suggestions (other than personally identifiable information which will be treated in accordance with this privacy policy), is and will be treated as non-confidential and non-proprietary and anything you transmit or post may be used by us and our affiliates for any purpose, including without limitation, reproduction, disclosure, transmission, publication, broadcast, and posting. We are free to use any ideas, concepts, know-how, or techniques contained in any communication or material that you send to this Web Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

Using Cookies

Cookies are files stored on your computers hard drive by your browser. These cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized www.allinflowers.com.au features. Cookies also allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically, but allow you to disable them if you wish.

External Links / Framed Web Pages

The privacy policy of third party web sites governs the information collection and dissemination practices occurring on such web sites. If you have accessed this Web Site from our advertising and marketing partners our Site may include a frame of the applicable advertising and marketing partner. The information you provide to us through these framed web pages is collected by us and its use is governed by this privacy policy.

Ordering from www.allinflowers.com.au

When you order from www.allinflowers.com.au we need your name, email address, shipping address, phone number and credit card number and expiration date. We use this data to process your order, ship it and send you order and shipping confirmations via email. Except as provided in this privacy policy, we will not sell, rent, or disclose this data to any third party without your consent. However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer. From time to time, we may use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve our sites design and provide our customers with a fulfilling shopping experience.

Receiving Promotions and Opt-Out

From time to time, we will contact you about sales, special offers and new site features if you agreed to be included in our email lists when you completed a purchase transaction with us. To customize the information you want to receive from us, simply sign on and select the specific information you wish to receive. To cancel our free emails, you can unclick the box each time you make a purchase. You can also respond to any promotional email we send you, placing in your subject line to discontinue email service. You can also send an email or call us on +61 03 9741 1448 and inform us that you want to unsubscribe to our email list.

Customer Service

In addition to being able to call our customer service department, you may also email us by completing the Customer Enquiry Form. When you email us, your emails are stored within our system so that we may refer to previous emails from you as needed so that we may properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department is not shared with anyone without your consent.

E-mail to a Friend

Users of this web site have the opportunity to e-mail product pages to their friends. In order to accomplish this, you must provide to us your friends names and e-mails addresses. We only use your friends information to send them the product pages you requested that they receive.

Our Third Party Relationships

From time to time, we share non-personal, non-individual statistical information with our marketing partners, advertisers or other third parties for research purposes. That is, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

Changes to Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Questions about our Policies If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department by email by completing the Customer Enquiry Form or by phone +61 03 9741 1448

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